Yes, we are for all new products. Feel free to visit our brand's main website and search for our info under their store location in Calgary, Alberta, Canada.

Please note, Bezel House is an Authorized Retailer for all Brands we carry (new stock ONLY) and can special order almost any North Americanmodel for the brand. If you cannot find a timepiece that you would like to purchase, please contact Sales@BezelHouse.com to inquire and we can definitely assist you with your purchase.

Absolutely. We will match and beat by additional 5%, any advertised price from another Authorized Retailer for the same brand.

STANDARD shipping is free across Canada on orders of $130 or more. A flat rate applies to orders under $130. Express options are available at checkout. Return shipping is also included for all regular priced new stock. Seiko products, new and pre-owned, ship to Canadian addresses only.

International orders - Not all products ship internationally. The receiver will be responsible for local sales taxes and any carrier processing fees. All additional duties and import taxes will be refunded with a proof of payment. Carrier acts as broker for the receiver.

See our Shipping page for details.

Our typical shipping times are listed below. If you need your order delivered urgently, please reach out to us and we can advise based on the most up to date information on our stock or from the supplier.

IN STOCK - Any items with quantity greater than 0 are available in store. Can be shipped out within 3 business day(s)

DROP SHIP - All models will be shipped directly from the brand within 3 business days after receipt of order. Availability is updated on a weekly-basis.

OTHER PREMIUM EXCLUSIVES - Each model is available for order and may take 1-3 weeks processing time. We will inform you right away with expected delivery timelines for your order.

All orders are updated with a tracking number as soon as the product is shipped.

Regular priced new timepieces can be returned or exchanged for store credit within 2 days of delivery, with a free return label. Other discounted new timepieces: store credit within 2 days, less shipping, insurance and a 15% restocking fee.

Featured Specials, clearance, vintage / pre-owned, consignment and discontinued items are FINAL SALE.

If your order arrives damaged or is not what you ordered, contact us within 2 days of delivery. See our Returns / Exchanges page for details.