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Price Guarantee
Price Guarantee
We will match or beat any advertised authorized retailer price
Shipping
Shipping
Shipping
STANDARD shipping is free across Canada on orders of $130 or more. A flat rate applies to orders under $130. Express options are available at checkout. Seiko products, new and pre-owned, ship to Canadian addresses only. Return shipping is also included for all regular priced new stock. All orders are updated with a tracking number as soon as the product is shipped.
International orders - Not all products ship internationally. The receiver will be responsible for local sales taxes and any carrier processing fees. All additional duties and import taxes will be refunded with a proof of payment. Carrier acts as broker for the receiver.
Our typical shipping times are listed below. If you need your order delivered urgently, please reach out to us and we can advise based on the most up to date information on our stock or from the supplier.
IN STOCK - Any items with quantity greater than 0 are available in store. Can be shipped out within 3 business day(s)
DROP SHIP - All models will be shipped directly from the brand within 3 business days after receipt of order. Availability is updated on a weekly-basis.
OTHER PREMIUM EXCLUSIVES - Each model is available for order and may take 1-3 weeks processing time. We will inform you right away with expected delivery timelines for your order.
Return & Refunds
Return & Refunds
Returns
You may return or exchange a regular priced new timepiece for store credit within 2 days of delivery. Bezel House will provide a return shipping label at no charge.
Other discounted new timepieces can also be returned for store credit within 2 days of delivery. Shipping and insurance costs will be deducted from the credit, and a 15% restocking fee applies.
FINAL SALE (no returns or exchanges): Featured Specials, clearance, vintage / pre-owned and consignment pieces, and discontinued items.
All items, including accessories, tags (if provided) and packing materials, must be returned in their original condition.
If your order arrives damaged, or is not what you ordered, please contact us at sales@bezelhouse.com within 2 days of delivery. All new stock is covered under standard manufacturer warranty.
If you are shipping an item back yourself, please use a traceable service with insurance. We don’t guarantee returns sent by mail / courier.
